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FAQ

  • OH NO!!! I entered the wrong address on my order! HELP!
    No worries!! Contact us right away and we will change the address on your shipping label. If your order has already shipped, it’s too late to change the address at that point. If the package is returned to sender, we will reship it to an address of your choice. If your billing address is entered incorrectly, not to worry! All billing and payment is handled through Etsy. If we receive an order, it means it was paid for.
  • Wholesale availability ?
    Yes, Wholesale orders are welcome. You can message us with your requirements so we can give you prices accordingly. Thank You...
  • Custom and personalized orders ?
    We welcome custom orders for all gemstones. Feel free to contact us at anytime with your requirement and we'll make sure to create something special for you to reach desired satisfaction.
  • Can you send me a photo or video of my order before it ships ?
    We are a busy little studio and just don’t have the man-power to send individual photos or videos of pieces before shipping. Sorry :( However, if you have any particular specifications for what you would like, let us know in the "note to seller" section during checkout and we will do our best to make it happen!
  • What size Bracelet/ Necklace should I order ?
    Ordering the perfect size can be tough, but here is some info that can help: Suggestions for Bracelets: Petite - 5"-6" Medium - 6"-7" Large - 7"-8" X Large - 8"-9" Suggestions for Necklaces: Petite - 16" Small - 18” Medium - 20” Large - 22” X Large - 24 +"
  • Do you make custom jewelry ?
    We sure do!! If you see something you like but want it in a different variation, let us know! We are happy to work with you to customize your order, from stones to chain and other variables.
  • When will my order ship ?
    Please refer to our processing times!
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